Renewal Management

To ensure uninterrupted service, the platform supports users in managing service renewals through manual and automatic renewal methods, guaranteeing continuous business operations.

Feature Overview

  • Manual Renewal List: Displays services for which the user has not enabled automatic renewal. Users can choose to renew these services as needed.

  • Automatic Renewal List: Displays services for which automatic renewal is enabled. The system will automatically deduct payment and renew the service before its expiration.

Renewal Method Setup Process

  1. Select a service, then click the "Set to Auto-Renew" or "Set to Manual Renewal" button to open the confirmation dialog.

  2. Click the "Confirm" button to complete the setup.

Service Renewal

  1. Click "Renew" to open the renewal confirmation pop-up window.

  2. Select the purchase duration.

  3. Check the customer agreement.

  4. Click the "Confirm" button. The system will deduct the amount from your balance to complete the renewal.

Important Notes

  • Ensure your account balance is sufficient to support automatic renewal. If automatic renewal fails, your service may be restricted or suspended.

  • Manual and automatic renewal cannot be enabled for the same service simultaneously.

  • After disabling automatic renewal, you must manually renew the service before its expiration to avoid service interruption.

  • Renewal terms and prices are subject to the current product policies and information displayed on the renewal page.

circle-info

注意

  • 确保您的账户余额足以支持自动续订。如果自动续订失败,您的服务可能会受到限制或暂停

  • 不能同时为同一服务启用手动续费和自动续费。

  • 关闭自动续费后,您必须在到期前手动续费,以免服务中断

  • 续订期限和价格受当前产品政策和续订页面上显示的信息的约束。

Last updated